For hospitals & health systems

One courier for STAT specimens, transfers, and cross-campus runs

From critical-value specimen runs to inter-facility transfers, pharmacy deliveries, and records — dispatched on an SLA clock with the custody and temperature controls your compliance team expects.

Health systems move a lot more than specimens: send-outs to reference labs, blood products between campuses, pharmacy deliveries to clinics, and records between facilities. Vitalis Courier Service is built to consolidate all of it onto one accountable, tracked courier network.

Each requesting department gets its own tracking links, STAT requests are dispatched against an SLA clock, and every transfer is designed to capture a signature, seal, temperature, and GPS timestamp — so a chart review or an audit is never a scramble.

Built for health-system logistics

STAT-priority dispatch

Critical-value and emergency runs dispatched immediately, tracked against an SLA clock.

Inter-facility transfers

Cross-campus specimen, blood-product, and equipment moves with cold-chain integrity.

Pharmacy & infusion delivery

Time-sensitive medication runs to clinics and satellite sites with temperature control.

Department-level tracking

Each requesting department gets tokenized tracking links — no shared logins.

Chain of custody

Every handoff signed, sealed, temperature-logged, and GPS-stamped for audit.

Minimum-necessary PHI

We carry only what a run requires; identifiers are masked by default and access is audited.

What a health-system route is built to include

  • SLA-clocked STAT and scheduled dispatch
  • Standing inter-facility and send-out routes
  • Cold-chain handling for blood products and biologics
  • Per-department tracking and custody manifests
  • A Business Associate Agreement executed before any PHI is handled
  • Incident reporting and escalation workflows

Consolidate your courier network

Talk to us about STAT, transfers, and standing routes across your campuses.