Specimen logistics your lab can defend in an audit
Timed pickups, cold-chain integrity, and an unbroken chain of custody on every accession — from draw sites and clinics to your core lab, with STAT dispatch when a result can't wait.
Your turnaround times are only as good as the courier moving the specimen. Vitalis Courier Service is built to run standing routes from your draw sites, clinics, and partner offices to your core lab on a schedule you control, and to dispatch a STAT courier the moment a critical order needs to jump the queue.
The platform is designed to log every leg: who released the specimen, who accepted it, the seal number, the temperature at handoff, and the GPS and timestamp of each transfer — so if a stability window is at risk, it surfaces before you have to ask.
Built for lab operations
Standing daily routes
Fixed milk-run routes with the same courier and the same stops, sequenced to your cutoff times.
STAT & critical-value runs
Emergency dispatch that interrupts an active route and drives straight to you, SLA-clocked.
Cold-chain lanes
Ambient, refrigerated, frozen, and ultra-frozen handling with logged readings and excursion alerts.
Chain of custody
Every handoff is built to capture signature, seal, temperature, GPS, and timestamp — with gaps auto-flagged.
Stability-window tracking
Each specimen is tracked against its stability clock, so at-risk moves surface early.
Correct packaging, verified
Category B triple packaging and UN3373 marking derived per item and confirmed at pickup.
What a lab route is built to include
- Standing route setup with your cutoff-driven schedule
- STAT and critical-value dispatch, SLA-clocked
- Per-specimen tracking links for your requesting sites
- Chain-of-custody manifests the platform is built to produce on demand
- Temperature-controlled handling for every cold-chain lane
- A Business Associate Agreement executed before any PHI is handled
Design standing routes for your lab
Tell us your sites and cutoff times, and we’ll scope the run in a route assessment.